Privacy Policy

1. Who we are

LedgerDude, LLC operates the LedgerDude bookkeeping workspace. Our mailing address is 8628 Alnwick Drive, Odessa, TX 79765. You can reach us by email at jwhit25@gmail.com.

2. What we collect

We collect information that is necessary to provide bookkeeping services and operate the workspace:

• Account information: name, email address, and phone number.
• Business information: company name, industry, and details you or your bookkeeper add to your account.
• Documents and receipts: files you upload so your bookkeeping team can review and match them to transactions.
• QuickBooks read-only data: account names, balances, and transactions when you connect QuickBooks Online.
• Messages and tasks: communication you have with your bookkeeping team inside the workspace.
• Technical data: browser type, device information, and error logs to keep the service running smoothly.

3. How we use your information

We use your information to:

• Provide the LedgerDude workspace and bookkeeping services.
• Match receipts to bank transactions and prepare monthly close work.
• Communicate with you about your account, tasks, and requests.
• Improve product features and fix technical problems.
• Keep the service secure and prevent fraud.

4. How we share information

We do not sell your personal information. We share data only with:

• Your bookkeeping team: members of LedgerDude staff who need access to do their work for your account.
• Service providers: the secure hosting and database services we use to run the app.
• QuickBooks Online: only the data you authorize when you connect your company file.
• Legal authorities: if we are required by law, subpoena, or court order to disclose information.

5. Cookies and tracking

We use necessary cookies to keep you signed in and to protect the security of your session. We do not currently use third-party advertising or analytics cookies. We may update this section if we add analytics in the future; if we do, we will tell you here.

6. Data security

We protect your data with encryption, secure access controls, and regular backups. QuickBooks connection tokens are encrypted at rest and refreshed automatically. However, no online service can guarantee 100% security. If you suspect a security issue, contact us immediately.

7. Data retention

We keep your information for as long as your account is active or as needed to provide the service. If you close your account, we will delete or anonymize your data within a reasonable time, except where we must keep it for legal or business record-keeping purposes.

8. Your rights

You can view, update, or delete much of your account information through your account settings. You may also ask us to delete your account or export your data by emailing jwhit25@gmail.com. We will respond to reasonable requests as quickly as we can.

9. Children's privacy

LedgerDude is not intended for children under 13. We do not knowingly collect information from children.

10. Changes to this policy

We may update this Privacy Policy from time to time. If we make important changes, we will post them here and update the date at the top. Continuing to use the service after changes means you accept the updated policy.

11. Contact us

LedgerDude, LLC
8628 Alnwick Drive
Odessa, TX 79765
Email: jwhit25@gmail.com